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C r e a t i v e
C r e a t i v e
EnglishCustomer Service Software
Pay For What You Need
When You Need It.
Customer Service Software
Everything you need for a first-class support experience that turns customers into promoters.
Starter Plan
Starts at 2 paid users
Features include:ORGANIZE & TRACK CUSTOMER COMMUNICATIONS
Ticketing
Live chat
Conversations inbox
Calling
Conversational bots
Team email
Simple automation
MAXIMIZE PRODUCTIVITY
Canned snippets
Email templates
Meeting scheduling
MEASURE EFFICIENCY
Tickets closed reports
Rep productivity reports
Time-to-close reports
$
50
/mo
(billed at $600/yr)(Pay Upfront) or $60/mo (Pay Monthly)
Professional Plan
Starts at 5 paid users
Features include:DELIGHT CUSTOMERS AT SCALE
Ticket status
Ticket routing
Task automation
Ticket pipelines
HELP CUSTOMERS HELP THEMSELVES
Knowledge base
1:1 video creation
MEASURE & IMPROVE CUSTOMER EXPERIENCE
Custom reporting
NPS surveys
Customer experience surveys
Customer support surveys
Insights dashboard
$
500
/mo
(billed at $6,000/yr)(Pay Upfront) or $600/mo (Pay Monthly)
Enterprise Plan
Starts at 10 paid users
Features include:DELIVER EXCEPTIONAL SERVICE, CONSISTENTLY
Custom objects
Playbooks
Goals
MANAGE MULTIPLE TEAMS & BUSINESSES
Hierarchical teams
User roles
Single sign-on
Slack integration
Calculated properties
Field-level permissions
ENABLE SELF SERVICE AT SCALE
Quote-based workflows
Web books
$
1,200
/mo
(billed at $14,400/yr)