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Customer service management software that enables you to scale your customer support, unite your front-office teams on one powerful, easy-to-use platform, and provide proactive service that delights and retains customers.
Includes conversational tools, help desk automation, knowledge base functionality, customer feedback surveys, reporting, and more — all powered by a CRM to give your business one unified view of each customer interaction.
Your customers expect more
Today, customers expect resolutions in minutes and personalized, 24/7 service through various channels. But most customer service teams struggle to meet these growing demands because their tools and data live across multiple sources. Our Customer Service Software brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service. The result? More time for proactive service that delights, retains, and grows your customer base.
The Tools You Need to Delight Customers at Scale
01
Scale Support
Expand your support team’s capacity through automation and self-service.
02
Unite Teams & Chanel
Improve collaboration by uniting your teams and channels.
03
Power Proactive Service
Identify opportunities to enhance the customer experience.